Data Controller
Under the Turkish Personal Data Protection Law No. 6698 (the "KVKK"), your personal data may be processed by Pack Door Otomatik Kepenk Sistemleri (the "Company", "we" or "us"), acting as the data controller, within the scope described below.
Personal Data Processed
The personal data processed by our Company are as follows:
- Identity information (first name, surname, Turkish ID number)
- Contact information (telephone, email, address)
- Customer transaction information (order and invoice details)
- Financial information (payment details, bank account details)
- Transaction security information (IP address, cookie data)
- Marketing and communication information (preferences, subscription status)
Purposes of Processing
Your personal data are processed for the following purposes:
- Providing our products and services
- Managing customer relationships
- Fulfilling our legal obligations
- Carrying out marketing and promotional activities
- Planning and executing business processes
- Customer satisfaction and quality assessments
Transfer of Personal Data
In order to achieve the purposes set out above, within the framework of our legal obligations and/or to improve the quality of our services, your personal data may be shared with our business partners, suppliers, legal advisers and auditing firms.
Method of Collection
Your personal data are collected by automated or non-automated means through our website, mobile applications, call centre, showrooms, social media channels, contracts, email, fax, post and similar channels.
Your Rights under the KVKK
Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:
- To learn whether your personal data are being processed
- To request information about the processing, if your data have been processed
- To learn the purpose of the processing and whether the data are used in line with that purpose
- To know the third parties, in Türkiye or abroad, to whom your data have been transferred
- To request the rectification of your data if they are incomplete or inaccurate
- To request the erasure or destruction of your data under the conditions laid down in the KVKK
- To request that any rectification, erasure or destruction be notified to the third parties to whom your data have been transferred
- To object to any outcome to your detriment resulting from the analysis of your data exclusively by automated systems
- To claim compensation for damages arising from the unlawful processing of your data
How to Apply
To exercise your rights under the KVKK, you may submit a written application, together with documents verifying your identity, to Aydınlı Mah. Gürpınar Cad. No:59/2, 34953 Tuzla / İstanbul, Türkiye, or send an email to kvkk@packdoor.com.tr.
Updates
This notice may be updated in line with changes to legislation and to Company policies. The current version is always published on our website. In the event of any discrepancy between this English translation and the Turkish version, the Turkish version shall prevail.